Smell is the hardest thing we get called about. There is no instrument that measures it, people differ enormously in how sensitive they are, and a smell that one person in the house finds unbearable another cannot detect at all. So it is worth knowing which smells are expected, which resolve on their own, and […]
Why Does My Gas Fireplace Bang or Pop?
A bang from a fireplace gets your attention in a way almost nothing else in the house does. The good news is that most of the noises we get called about are harmless. The useful news is that you can usually tell which kind you have by paying attention to one thing. The question that […]
Why Won’t My Gas Fireplace Pilot Light Stay Lit?
This is the call we take more than any other. The pilot lights, burns fine while you hold the knob in, and then dies the moment you let go. Or it stays lit for a day and is out again by morning. It is frustrating, but it is common, and the causes are well understood. […]
Will Your Gas Fireplace Work in a Power Outage?
On an island where a stray car or a November windstorm can put a good chunk of the Peninsula in the dark for half a day, this is a pretty common question we get. A gas fireplace seems like it ought to be the one thing that carries on regardless. With older fireplaces this was […]
Gas Fireplace Won’t Turn On? Five Things to Check Before You Call
The first cold week of the year is our busiest, and it is not because every fireplace on the Peninsula breaks at once. It is because everybody lights up on the same evening and discovers a problem that has been sitting there since spring. A good share of those calls turn out to be something […]